Frequently Asked Questions

Our regular models can be used for microwave reheating, with SGS test reports available. For models without a steam vent, remove the lid before heating.

Microwave-compatible silicone-wrapped glass lid models can be heated as a complete container with the lid in place, following the instructions for that model. Some special models are not suitable for microwave use, so please ask us to confirm the selected model and its lid or venting instructions before use.

Only the stainless steel body may be used in an oven; remove all lids before heating. Keep the body within its specified temperature range. These are food storage containers, not stovetop cookware, and they are not intended for direct-flame heating.

The temperature ranges for the individual materials are:

Stainless steel body

−20 to 230°C

PP lid

−20 to 90°C

Silicone lid

−40 to 180°C

These are component limits, not a single rating for the assembled container. Remove the lid for oven use. Please ask us for the limits of MS lids or other lid assemblies.

Yes. Our food storage containers can be used in both refrigerators and freezers. Leave space for food and liquids to expand when freezing, and follow the care instructions for the selected model.

Yes. Our products are suitable for dishwasher cleaning. After washing, allow the parts to air-dry thoroughly in a cool, shaded, well-ventilated place before reassembly or storage.

Wash before first use with mild detergent and a soft sponge, then rinse and dry. Avoid abrasive steel wool and chlorine-based cleaners. Clean removable seals separately according to the care instructions, and do not leave salty or acidic food residue on the steel for extended periods.

The stainless steel body can carry a laser-engraved logo or a color screen-printed logo. Lids can be laser-engraved, screen-printed or decorated with a color heat-transfer logo.

Both lid colors and silicone gasket colors can be customized. Contact us with your ideas, and we will provide a professional branding and color solution for your range.

We have many years of experience in custom tooling and product development. An initial idea, drawing or physical reference can be the starting point for a product developed around your requirements.

Custom tooling typically takes 30-40 days. For special timing requirements, we will do our best to accommodate an expedited schedule.

For each individual model and specification, the minimum order quantity is 1,000 pieces, including the corresponding lid. Share your preferred models, sizes and customization requirements so we can help plan the order.

Samples can be arranged to review the finish, lid fit, sealing and overall handling. We confirm the final details with you before production and again before packaging, so you can entrust the order to our team with confidence.

For every order, one mass-production sample set is available free of charge for your records.

We offer established packaging solutions including blister packs, PP bags, color-printed boxes, kraft boxes, display boxes and supermarket display stands. If you have a different idea or a channel-specific requirement, talk to us and we will work through the packaging solution with you.

Our usual mass-production lead time for regular customized orders is 40-50 days. Timing depends on model availability, order quantity, customization, tooling, packaging and sample approval.

The production schedule and shipping terms are confirmed in your quotation. Send the destination market and target delivery date so we can assess the full timeline.

We welcome customers to arrange a pre-shipment inspection to confirm product quality. We can also provide factory inspection photos and videos.

Our dedicated inspection area and equipment support checks of product dimensions, product weight, outer-carton dimensions, gross weight, leakage performance and freezer performance.